Frequently Asked Questions
Everything you need to know about shopping with Rubina's Collection
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Do you offer international shipping?
Yes, Rubina's Collection ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Rubina's Collection garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each piece. Most of our collection prefers a cold gentle wash and air drying.